Darryl Gordon
(a month ago)
"I’ve used Junkluggers a few times now, and it’s always been a great experience. This past time the crew was running late due to unexpected issues with the prior appointments, but they kept me apprised of the situation and were incredibly apologetic about the delay. The crew that arrived was quick and efficient, and we were done in less than 30 minutes. The price was explained in detail upfront, which I always appreciate. Overall another fantastic experience with Junkluggers New Orleans, I’ll definitely be calling them again in the future!"
Dana Romero
(2 weeks ago)
"We used Junkluggers this past weekend to clean out my parent’s home. The customer service person I spoke to on the phone was very professional and informative. The two men who came out to work on the house were extremely professional, hardworking, and did an amazing job going above and beyond. Will definitely use them again in the future and recommend them to our friends and family."
Andy Comstock
(9 months ago)
"Finally decided to clear out my storage unit that I've had for years. Spoke to Junkluggers' customer service and set up a time and date for the estimate. Their rep, Andy, met me out at the storage unit and gave me a very reasonable cost for moving everything out and we set up a time and date for the clear out a few days later. I was at the storage unit nearly 2 hours on the scheduled moving day when I got a call from TJ saying their earlier job was larger than expected and they were going to be late about an hour. TJ and Abdul arrived about 50 minutes later and got to work moving everything out. They brought in another helper to speed the process and finished everything in about 90 minutes. The guys did a great job and were friendly and courteous. It is Junkluggers' policy that if they are more than 30 minutes late (if the move is not scheduled same day as the estimate) the customer is entitled to an automatic 10% off the total bill. While I didn't receive this at the finish and payment of the job, I did call and speak with Andy a few days later and he immediately reimbursed my credit card for the 10%. I was very satisfied with Junkluggers' professionalism, reasonable cost, and the fact that they know my time is valuable as well. I recommend them highly and will use they again in the future."
Shirley Young
(8 months ago)
"The former owner of my house left some construction junk under the house and I didn't know who to call. Finally, I thought to Google junk haulers and I liked the listing for Junk Luggers. I called and made an appointment. From start to finish all staff were polite and professional. They arrived on time, assessed the things that needed to go and filled the truck wasting no time. I'll call again for sure!"
Sara Mamman
(a month ago)
"This was an incredibly professional service and I'm very thankful for them coming out to pick up my hazardous household waste (paint). Ashley, Sebastian and TJ were all fabulous. TJ was especially understanding and knowledgeable about oil based vs water based paints. The charge was a little higher than I was expecting, but I paid it happily because they saved me a trip to the landfill myself. 10/10, absolutely would recommend."
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